Service Quality and Customer Satisfaction: A Study of Retail Bank Customers in Owo Local Government Area, Ondo State Nigeria. Journal of Advanced Multidisciplinary Studies (JAMS), [S. l.], v. 1, n. 2, p. Page 1112–1131, 2026. DOI: 10.68050/JAMS.2026.425. Disponível em: https://jamsjournal.org/JAMS/article/view/service-quality-and-customer-satisfaction-a-study-of-retail-bank. Acesso em: 21 sep. 2026.