“Service Quality and Customer Satisfaction: A Study of Retail Bank Customers in Owo Local Government Area, Ondo State Nigeria”. Journal of Advanced Multidisciplinary Studies (JAMS) 1, no. 2 (September 12, 2026): Page 1112–1131. Accessed September 21, 2026. https://jamsjournal.org/JAMS/article/view/service-quality-and-customer-satisfaction-a-study-of-retail-bank.