Service Quality and Customer Satisfaction: A Study of Retail Bank Customers in Owo Local Government Area, Ondo State Nigeria. JAMS [Internet]. 2026 Sep. 12 [cited 2026 Sep. 21];1(2):Page 1112-1131. Available from: https://jamsjournal.org/JAMS/article/view/service-quality-and-customer-satisfaction-a-study-of-retail-bank