Artificial Intelligence in Public Administration: A systematic review of Governance, service delivery, ethical issues and research directions. Journal of Advanced Multidisciplinary Studies (JAMS), [S. l.], v. 1, n. 1, p. Page 78–98, 2026. Disponível em: https://jamsjournal.org/JAMS/article/view/13. Acesso em: 4 oct. 2026.