Professional Competence, Ethical Conduct and Audit Quality in Zimbabwe: The Mediating Role of Professional Scepticism

Authors

  • Kudakwashe Munyepwa Manicaland State University of Applied Sciences image/svg+xml Author
  • Charity Ranganayi Manicaland State University of Applied Sciences image/svg+xml Author
  • Takesure Nyakuhamba Manicaland State University of Applied Sciences image/svg+xml Author
  • Morgan Sithole Author
  • libert Mudzengerere Author

Keywords:

Professional competence; ethical conduct; professional scepticism; audit quality; auditing; Zimbabwe.

Abstract

Purpose: This study aims to examine the influence of professional competence and ethical conduct on audit quality in Zimbabwe and determine whether professional scepticism mediates these relationships. It seeks to establish whether auditors with stronger technical competencies and ethical values demonstrate greater professional scepticism and consequently deliver higher-quality audits.

Research Methodology: The study will adopt a mixed-methods approach, combining a structured questionnaire survey with semi-structured interviews. The study will target professional auditors and audit practitioners in Zimbabwe. Quantitative data will be analysed using SPSS for descriptive statistics, reliability analysis, correlation and regression analysis, while AMOS will be used for confirmatory factor analysis and structural equation modelling (SEM) to test the proposed mediation relationships. Qualitative interview data will be analysed thematically. Pilot testing will be conducted to establish the reliability and validity of the research instruments.

Results: The study is expected to find that professional competence and ethical conduct have positive and significant relationships with audit quality. Professional competence and ethical conduct are also expected to enhance professional scepticism, which may subsequently improve audit quality. Professional scepticism is therefore anticipated to mediate the relationships between professional competence, ethical conduct and audit quality.

 

36 10

References

Adebayo, A. O., Udo, E. E., & others. (2017). Accounting ethics and audit quality in Nigeria. Asian Journal of Economics, Business and Accounting.

Agbor, J. M. (2011). The Relationship between customer satisfaction and service quality. Umeå University, Sweden.

Agnihotri, R., Dingus, R., Hu, M. Y., & Krush, M. T. (2016). Social media: Influencing customer satisfaction in B2B sales. Industrial marketing management, 53, 172-180.

Alfhedo, M. R., Mayasari, R. P., & Oktariyan, A. (2024). The effect of auditor competence, independence, and workload on audit quality. Jurnal Bisnis, Ekonomi, dan Sains, 3(2), 526–540. https://doi.org/10.33197/bes.vol3.iss02.2023.2030

Alsughayer, S. A. (2021). Impact of auditor competence, integrity, and ethics on audit quality in Saudi Arabia. Open Journal of Accounting, 10, 125–140. https://doi.org/10.4236/ojacct.2021.104011 (DOI)

Ana, L. W., Astuti, D. S. P., & Kristianto, D. (2020). The effect of audit fee, audit experience, and professional skepticism on audit quality with independence as a moderating variable. Journal of Accounting and Information Technology Systems, 16(3), 249–260.

Awoyemi, M. (2002). Research Methodology in Education. Accra: K 'N' A.B. Ltd.

Barsky, J. D. (1992). Customer satisfaction in the hotel industry: Meaning and measurement. Hospitality Research Journal, 16(1), 51-73.

Bearden, W. O., & Teel, J. E. (1983). Selected determinants of consumer satisfaction and complaint reports. Journal of marketing Research, 20(1), 21-28.

Bitner, M. J. (1990). Evaluating service encounters: the effects of physical surroundings and employee responses. Journal of marketing, 54(2), 69-82.

Blix, L. H., Chui, L. C., Pike, B. J., & Robinson, S. N. (2021). Improving auditor performance evaluations: The impact on self-esteem, professional skepticism, and audit quality. Journal of Corporate Accounting & Finance, 32, 84–98. https://doi.org/10.1002/jcaf.22512 (Wiley Online Library)

Brazel, J., Gold, A., Leiby, J., & Schaefer, T. (2020). FAR literature review: Professional skepticism and audit committee support. Foundation for Auditing Research.

Brewster, B. E., Butler, J. B., & Watkins, A. L. (2019). Eliminating biases that jeopardize audit quality. Journal of Accountancy. (Journal of Accountancy)

Cadotte, E. R., Woodruff, R. B., & Jenkins, R. L. (1987). Expectations and norms in models of consumer satisfaction. Journal of marketing Research, 24(3), 305-314.

Carpenter, T. D., & Reimers, J. L. (2013). Professional skepticism: The effects of a partner's influence and the level of fraud indicators on auditors' fraud judgments and actions. Behavioral Research in Accounting, 25(2), 45–69. https://doi.org/10.2308/bria-50468

Ch, G. (2000). Relationship Marketing: the Nordic School Perspective [in] Handbook of Relationship Marketing, Sheth, JN, Parvatiyar, A: Thousand Oaks: Sage Publications.

Chambo, S., Mwangi, M., & Oloo, O. (2008). An analysis of the socio-economic impact of cooperatives in africa and their institutional context. Nairobi, International Co-operative Alliance and the Canadian Cooperative Association.

Colette, A. E., & Lukman, H. (2024). The influence of competence, independence, and auditor's professional ethics on audit quality. International Journal of Application on Economics and Business, 2(1).

Cronbach, L. J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16(3), 297–334. https://doi.org/10.1007/BF02310555

Day, R. L. (1977). Extending the concept of consumer satisfaction. ACR North American Advances.

DeAngelo, L. E. (1981). Auditor size and audit quality. Journal of Accounting and Economics, 3(3), 183–199. https://doi.org/10.1016/0165-4101(81)90002-1

DeFond, M., & Zhang, J. (2014). A review of archival auditing research. Journal of Accounting and Economics, 58(2), 275–326. https://doi.org/10.1016/j.jacceco.2014.09.002

Dresdner, H., & Fischer, D. (2020). Definitions and determinants of audit quality. Journal of Corporate Accounting & Finance, 31(4), 197–201. https://doi.org/10.1002/jcaf.22441

El Saghier, N., & Nathan, D. (2013). Service quality dimensions and customers’ satisfactions of banks in Egypt. Paper presented at the Proceedings of 20th international business research conference.

Farida, F. (2021). The effect of auditor ethics, auditor experience and independence on audit quality through professional skepticism. ATESTASI: Jurnal Ilmiah Akuntansi, 4(2), 446–463. https://doi.org/10.57178/atestasi.v4i2.717

Feigenbaum, A. V. (1986). Total Quality Control: McGraw-Hill.

Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39–50. https://doi.org/10.1177/002224378101800313

Francis, J. R. (2011). A framework for understanding and researching audit quality. Auditing: A Journal of Practice & Theory, 30(2), 125–152. https://doi.org/10.2308/ajpt-50006

Fullerton, R. R., & Durtschi, C. (2004). The effect of professional skepticism on the fraud detection skills of internal auditors. Utah State University. https://doi.org/10.2139/ssrn.617062

Garden, K. A., & Ralston, D. E. (1999). The x-efficiency and allocative efficiency effects of credit union mergers. Journal of International Financial Markets, Institutions and Money, 9(3), 285-301.

Ghauri, P., Grønhaug, K., & Strange, R. (2010). Research Methods in Business Studies, 4 uppl. Harlow, Storbritannien: Pearson Education Limited.

Hair, J. F., Jr., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage.

Harber, M., & Marx, B. (2020). Auditor independence and professional scepticism in South Africa: Is regulatory reform needed? South African Journal of Economic and Management Sciences, 23(1). https://doi.org/10.4102/sajems.v23i1.2912 (SAJEMS)

Harding, N., & Trotman, K. T. (2017). The effect of partner communications of fraud likelihood and skeptical orientation on auditors' professional skepticism. Auditing: A Journal of Practice & Theory, 36(2), 111–131.

Hasson, D., & Arnetz, B. B. (2005). Validation and findings comparing VAS vs. Likert scales for psychosocial measurements. International Electronic Journal of Health Education, 8, 178-192.

Hayes, A. F. (2022). Introduction to mediation, moderation, and conditional process analysis: A regression-based approach (3rd ed.). Guilford Press.

Hunt, H. K. (1977). Conceptualization and measurement of consumer satisfaction and dissatisfaction: Marketing Science Institute.

Hurtt, R. K. (2010). Development of a scale to measure professional skepticism. Auditing: A Journal of Practice & Theory, 29(1), 149–171. https://doi.org/10.2308/aud.2010.29.1.149

Hurtt, R. K., Brown-Liburd, H., Earley, C. E., & Krishnamoorthy, G. (2013). Research on auditor professional skepticism: Literature synthesis and opportunities for future research. Auditing: A Journal of Practice & Theory, 32(Supplement 1), 45–97.

Institute of Chartered Accountants of Zimbabwe. (2025). Members' handbook. ICAZ.

International Auditing and Assurance Standards Board. (2014). A framework for audit quality: Key elements that create an environment for audit quality. International Federation of Accountants.

International Auditing and Assurance Standards Board. (2023a). International Standard on Auditing 200: Overall objectives of the independent auditor and the conduct of an audit in accordance with International Standards on Auditing. International Federation of Accountants.

International Auditing and Assurance Standards Board. (2023b). International Standard on Auditing 220 (Revised): Quality management for an audit of financial statements. International Federation of Accountants.

International Auditing and Assurance Standards Board. (2023c). International Standard on Auditing 315 (Revised 2019): Identifying and assessing the risks of material misstatement

International Auditing and Assurance Standards Board. (2024). Handbook of international quality management, auditing, review, other assurance, and related services pronouncements. IFAC.

International Auditing and Assurance Standards Board. (2024). IAASB strategy and work plan 2024–2027. International Federation of Accountants.

International Auditing and Assurance Standards Board. (2026). Embedding professional skepticism. IAASB professional skepticism resources

International Ethics Standards Board for Accountants. (2024). Handbook of the International Code of Ethics for Professional Accountants. IFAC.

International Ethics Standards Board for Accountants. (2024). Handbook of the International Code of Ethics for Professional Accountants. International Federation of Accountants. IESBA Code

International Federation of Accountants. (2026). Zimbabwe—Member country profile. IFAC. (IFAC)

Isa, M. A., Abdullahi, A. C., & Adam, U. M. (2020). Mediating effect of professional skepticism on the relationship between professional ethics and audit quality. Gusau Journal of Accounting and Finance, 1(2).

Johnson, E., & Karley, J. (2018). Impact of Service Quality on Customer Satisfaction. Case study: Liberia Revenue Authority. Retrieved from http://hig.diva-portal.org/smash/record.jsf?pid=diva2%3A1246475&dswid=8140

Jones, M. A., & Suh, J. (2000). Transaction‐specific satisfaction and overall satisfaction: an empirical analysis. Journal of services Marketing.

Kaawaase, T. K., Nalukenge, I., Bananuka, J., & Mukyala, V. (2021). Professional skepticism and audit quality in an emerging economy. African Accounting and Finance Journal, 3(1). https://doi.org/10.26686/aafj.v3i1.9735

Khan, M. J., & Oczkowski, E. (2021). The link between trait and state professional skepticism: A review of the literature and a meta-regression analysis. International Journal of Auditing. https://doi.org/10.1111/ijau.12232 (Wiley Online Library)

Khan, M. M., & Fasih, M. (2014). Impact of service quality on customer satisfaction and customer loyalty: Evidence from banking sector. Pakistan Journal of Commerce and Social Sciences (PJCSS), 8(2), 331-354.

Kline, R. B. (2016). Principles and practice of structural equation modeling (4th ed.). Guilford Press.

Knechel, W. R., Krishnan, G. V., Pevzner, M., Shefchik, L. B., & Velury, U. K. (2013). Audit quality: Insights from the academic literature. Auditing: A Journal of Practice & Theory, 32(Supplement 1), 385–421. https://doi.org/10.2308/ajpt-50350

Koswara, M. K., Kustiani, L., & Harmono. (2023). Effect of audit fees, auditor competency, professional ethics and professional skepticism on audit quality. Journal of Economics, Finance and Management Studies, 6(2). https://doi.org/10.47191/jefms/v6-i2-25

Koswara, M. K., Kustiani, L., & Harmono. (2023). Effect of audit fees, auditor competency, professional ethics and professional skepticism on audit quality.

Koswara, M. K., Kustiani, L., & Harmono. (2023). Effect of audit fees, auditor competency, professional ethics and professional skepticism on audit quality. Journal of Economics, Finance and Management Studies, 6(2), 807–819. (Zenodo)

Krisnia, I., Rochayatun, S., & Hafandi, F. (2024). The role of ethics, competence, auditor independence, and audit fees on audit quality: A literature review. El Muhasaba: Jurnal Akuntansi, 15(2), 176–186. https://doi.org/10.18860/em.v15i2.24654 (DOAJ)

Kusumawati, A., & Syamsuddin, S. (2018). The effect of auditor quality to professional skepticism and its relationship to audit quality. International Journal of Law and Management, 60(4), 998–1008. https://doi.org/10.1108/IJLMA-03-2017-0062 (DOI)

Lannai, D., Hajering, H., & Ahmad, H. (2025). Audit quality model moderated by professional skepticism: Determinants of professional ethics and auditor experience. Theoretical and Practical Research in Economic Fields, 16(1), 221–235. https://doi.org/10.14505/tpref.v16.1(33).18

Lewis, J. E. S., Raharja, S., & Harto, P. (2023). The effect of auditor independence, competence, and professional skepticism on auditor quality with auditor ethics as a moderating variable. International Journal of Innovative Science and Research Technology, 8(11). https://doi.org/10.5281/zenodo.10100576

Lewis, J. E. S., Raharja, S., & Harto, P. (2023). The effect of auditor independence, competence, and professional skepticism on auditor quality with auditor ethics as a moderating variable.

Lewis, J. E. S., Raharja, S., & Harto, P. (2023). The effect of auditor independence, competence, and professional skepticism on auditor quality with auditor ethics as a moderating variable. International Journal of Innovative Science and Research Technology, 8(11).

MacKinnon, D. P., Lockwood, C. M., & Williams, J. (2004). Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research, 39(1), 99–128. https://doi.org/10.1207/s15327906mbr3901_4

MacKinnon, D. P., Lockwood, C. M., Hoffman, J. M., West, S. G., & Sheets, V. (2002). A comparison of methods to test mediation and other intervening variable effects. Psychological Methods, 7(1), 83–104. https://doi.org/10.1037/1082-989X.7.1.83

Mardijuwono, A. W., & Subianto, C. (2018). Independence, professionalism, professional skepticism: The relation toward the resulted audit quality. Asian Journal of Accounting Research, 3(1), 61–71. https://doi.org/10.1108/AJAR-06-2018-0009 (Universitas Airlangga)

Mercu Buana University, D. R., & Setiyawati, H. (2025). Audit quality: Competence, professional skepticism, workload, and auditor time pressure. RISET, 7(1). https://doi.org/10.37641/riset.v7i1.2125

Nelson, M. W. (2009). A model and literature review of professional skepticism in auditing. Auditing: A Journal of Practice & Theory, 28(2), 1–34. https://doi.org/10.2308/aud.2009.28.2.1

Nolder, C. J., & Kadous, K. (2018). Grounding the professional skepticism construct in mindset and attitude theory: A way forward. Accounting, Organizations and Society, 67, 1–14. https://doi.org/10.1016/j.aos.2018.03.010

Nolder, C. J., & Kadous, K. (2018). Grounding the professional skepticism construct in mindset and attitude theory: A way forward. Accounting, Organizations and Society, 67, 1–14. https://doi.org/10.1016/j.aos.2018.03.010

Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric theory (3rd ed.). McGraw-Hill.

Nurlinda, N., & Nurwanah, N. (2022). Competence, accountability on audit quality: Auditor ethics as moderating variable. Atestasi: Jurnal Ilmiah Akuntansi, 5(2), 525–539. https://doi.org/10.57178/atestasi.v5i2.392

Perbanas, R., & Mawardi, R. (2021). Auditor competence, independence, professional skepticism and audit quality. Akuntabilitas, 14(2). https://doi.org/10.15408/akt.v14i2.22028

Pinto, M., Rosidi, R., & Baridwan, Z. (2020). Effect of competence, independence, time pressure and professionalism on audit quality: Evidence from Timor-Leste. International Journal of Multicultural and Multireligious Understanding, 7(8), 658–667. https://doi.org/10.18415/ijmmu.v7i8.2013

Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879–903. https://doi.org/10.1037/0021-9010.88.5.879

Pratiwi, I. D. A. D., Suryandari, N. N. A., & Susandya, A. A. P. G. B. A. (2019). The role of independence, time pressure, task complexity, and auditor experience on audit quality. InFestasi, 15(2), 136–146.

Cover Page

Downloads

Published

2026-08-28

How to Cite

Professional Competence, Ethical Conduct and Audit Quality in Zimbabwe: The Mediating Role of Professional Scepticism. (2026). Journal of Advanced Multidisciplinary Studies (JAMS), 1(1), Page 832-865. https://jamsjournal.org/JAMS/article/view/127

Similar Articles

1-10 of 66

You may also start an advanced similarity search for this article.