Implementation of Website-Based Business Intelligence System Using Key Performance Indicators at DPM FT UNESA
Keywords:
Business Intelligence, Key Performance Indicators, Dashboard, Data Visualization, Role-Based AccessAbstract
This research aims to implement a website-based Business Intelligence system using Key Performance Indicators (KPI) at DPM FT UNESA to support a more effective, efficient, and data-driven monitoring and evaluation process for student organizations. The research addresses the absence of an integrated system capable of providing real-time information on work programs, proposals, and accountability reports, resulting in a monitoring process that is still conducted manually and is less efficient. This study employs the Cross-Industry Standard Process for Data Mining (CRISP-DM) methodology, which consists of the stages of Business Understanding, Data Understanding, Data Preparation, Modeling, Evaluation, and Deployment. The system was developed using the Laravel framework and implements Role-Based Access Control (RBAC) to manage access permissions for three user roles: DPM FT Administrator, Advisor, and Student Organization (Ormawa). The Business Intelligence dashboard presents interactive data visualizations in the form of KPI Cards, Bar Charts, Gauge Charts, Donut Charts, and Line Charts based on ten Key Performance Indicators designed using the SMART method. The results indicate that the developed system successfully integrates student organization data into a real-time and interactive dashboard, thereby supporting monitoring, evaluation, and data-driven decision-making processes within DPM FT UNESA.
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