Communication Strategies Employed in Doctor-Patient Interactions within Selected Healthcare Facilities in Ekiti State, Nigeria
Keywords:
Doctor-patient communication; Communication Accommodation Theory (CAT); Healthcare facilities; LanguageAbstract
This study investigates the communication strategies employed in doctor-patient interactions within selected healthcare facilities in Ekiti State, Nigeria, utilizing Communication Accommodation Theory (CAT) as its theoretical framework. Effective doctor-patient communication is paramount for quality healthcare delivery, patient satisfaction, and adherence to treatment. However, in diverse contexts like Nigeria, various socio-cultural, linguistic, and systemic factors can impede these interactions. This research addresses a significant gap in localized studies by focusing on the Ekiti State University Teaching Hospital and four other secondary hospitals. Through a comprehensive literature review, the study identifies key communication challenges, including language barriers, cultural norms, varying health literacy levels, and time constraints. The application of CAT provides insights into how doctors and patients converge or diverge in their communication, and the implications of over- or under-accommodation on interaction outcomes. The findings are expected to inform the development of context-specific communication training programs for healthcare professionals, guide policy formulation, and ultimately contribute to improved patient care and health outcomes in Ekiti State. This article outlines the methodology for data collection and analysis, and discusses the potential implications of the findings for both practice and future research.
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